1. شاهین، آ.، عرب یارمحمدی، م.، عارف نژاد، م.،
بالوئی جام خانه، ه. و براتی، آ. (1394). «تعیین واولویت بندی دوره های آموزشی و
شاخص های عملکرد آن ها در شرکت گاز استان اصفهان بر اساس نیازمندی های شغلی با
استفاده از فن گسترش کارکرد کیفیت (QFD) -
مطالعه موردی شرکت گاز استان اصفهان»، مجموعه
اصل مقالات کنفرانس بین المللی مدیریت و علوم انسانی، دوبی، 9 آذر، صص. 15-1.
2.
Shahin, A.
& Jamshidian, M., Service Encounter Selection (SES): An Effective Approach for Targeting Service
Encounters, QMOD 2005: Quality Management for Organizational and Regional
Development, Palermo, Italy (29 June – 1 July 2005).
3.
Jamshidian,
M. & Shahin, A., Work Ethics and Organizational Performance,
QMOD 2005: Quality Management for Organizational and Regional Development, Palermo, Italy
(29 June – 1 July 2005).
4.
Shahin, A., "Analysis of Six
Sigma Critical Success Factors in Iranian Car Making Companies",
Proceedings of The 1st Annual Congress of the Middle East Quality
Association (MEQA-2007), Dubai, UAE, pp. 301-310 (2007).
5.
Mosadeghrad, A.M. & Shahin, A., Assessment of TQM
Implementation in Healthcare Services: A Case Study in Iran, Proceedings of The
1st Annual Congress of the Middle East Quality Association (MEQA-2007),
Dubai, UAE, pp. 403-424 (2007).
6.
Shahin, A. & Behyan, M., Models and Dimensions
of Service Quality in The Food Industry, Proceedings (CD) of the 2nd
International Conference on Social Sciences and Humanities, Malaysia (18 -20
June 2008).
7.
Shahin, A., Integration of Six
Sigma and Service Quality Function Deployment – With a Case Study in the
Hospitality Industry, Proceedings of the 3rd International
Conference on Six Sigma, TIC6σ – 2008, Edinburgh, pp. 1-22 (2008).
8.
Shahin, A.,
Dynamic IPA for Conforming Time Based Customer Changing Needs, Proceedings of
the 3rd Annual Quality Congress Middle East, Dubai, UAE, 6-7 April,
pp. 114-123 (2009).
9.
Shahin, A. & Dabestani, R., A Comprehensive
Framework for TQM Soft Factors, Proceedings of the 3rd Annual
Quality Congress Middle East, Dubai, UAE, 6-7 April, pp. 62-73 (2009).
10.
Hekmatpanah, M., Shahin, A. &
Ravichandran, N., Increasing of Customer Satisfaction in Sepahan Oil Company Using
Six Sigma Methodology, Proceedings of the International Conference on
Metallurgical, Manufacturing and Mechanical Engineering (ICMMME'2012), Dubai,
UAE, December 26-27, pp. 329-334. (2012).
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